Terms of service

Terms and Conditions

These terms apply to all purchases from Everyday Problems (Denmark). Email: everydayproblems41@gmail.com.

Prices and payment

All prices are final with no hidden fees, and shipping is free. The amount is charged when the order is placed. We accept the payment methods shown at checkout.

Order confirmation

After placing your order, you will receive an order confirmation by email. The agreement is binding once you have received it.

Delivery

We ship to Denmark and all EU countries. Delivery time is typically 10-15 business days, and you will receive a tracking number when the package has shipped. See our shipping policy for details.

Right of withdrawal and returns

You have a 30-day return right from the day you receive the item (the legal minimum is 14 days). See our return and refund policy for details.

Complaints about defects

You have a 2-year right of complaint. Contact us with a photo and your order number if an item is defective.

Personal data

We process your data according to our privacy policy and use it only to fulfil your order, and for newsletters if you have opted in.

Complaints

If you have a complaint, please contact us first. If we cannot find a solution, you can file a complaint with the Danish Complaints Board (Nævnenes Hus, Toldboden 2, 8800 Viborg, naevneneshus.dk) or use the European Commission's online dispute resolution platform.